Transforming smiles,
changing lives.
iTero Field Service Support, Pune
Align Technology is a global medical device company with industry-leading innovative products such as Invisalign clear aligners, iTero Intraoral scanners, and OrthoCAD digital services that help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients.
Align Technology has always set the bar for leadership and change in our industry by constantly innovating to bring new and better solutions to doctors and their patients. In 1999, Align Technology pioneered the invisible orthodontics market with the introduction of the Invisalign system and by 2001 had manufactured one million unique clear aligners. By combining digital treatment planning and mass-customization, with shape-engineering based on biomechanical principles, we have revolutionized the orthodontic industry. Today, we've helped treat over 5 million patients with the Invisalign system and are driving the evolution in digital dentistry with the iTero Intraoral scanner − helping to modernize today’s practices by replacing physical impressions, taking treatment planning online, and creating the potential to enable and improve almost every type of dental treatment offered.
Location - Pune
Key Responsibilities
Potential absorption, basis performance – into clinical or sales division.
- Work timings (possible visits at 8 AM - 8 PM); 6 days working (Monday to Saturday)
- Instrument to be carried around (10Kgs)
Essential duties include but are not limited to the following:
Deliver Results
- Responsible for working with assigned accounts and team within the organization.
- Provide all appropriate reporting to Manager including feedback from customers on a Daily report
- Work closely with sales team to develop a high-performance team in India.
Drive the Best Outcomes
- Acquire and maintain detailed knowledge of the company's product-iTero
- Provide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business
- Co-operation with co-colleagues through observation during co-travel, frequent feedback and the analysis of data
- Evaluate levels of customer, product and systems knowledge via in-field assessment
- Provide appropriate training and field coaching as required.
- Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling,
- Ensure professional dress code and attitude is maintained at all
- Keep abreast of what competitors are doing; and update Marketing Manager of market intelligence and pulses in the market.
- Be responsible for all quality updates records and customer product feedback for India market.
- Perform other duties as assigned
Skills Knowledge & Expertise
Technical Qualifications
The following skills are required
- Ability to effectively and systematically trouble-shoot and qualify issues.
- Ability to simply and clearly discuss technical issues with non-technical end users including customers.
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- A good understanding of and ability to troubleshoot MS Windows Operating Systems.
Non-Technical Qualifications
- Must have good interpersonal skills and the ability to work cross-functionally.
- Ability to focus attention to detail.
- Ability to perform in a fast-paced, highly dynamic environment.
- Dynamic, optimistic, accurate, results oriented, hard-working, creative.
- Ability to work without constant supervision.
- Able to flourish in young international company experiencing significant growth (i.e. roll up sleeves approach and able to deal with ambiguity).
- Ability to communicate effectively with people in all areas of a company is vital. Willing to reassess and reorganize when traditional solutions are not working. The incumbent should be able to work within a multi-cultural team and have superior interpersonal skills.
EDUCATION and/or EXPERIENCE
- Bachelor of Dental Surgery (Mandatory)
SKILLS REQUIRED: LANGUAGE SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals in English
Ability to actively perform both internal and external correspondence.
About Align Technology
Your growth and well-being:
At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee discounts on Invisalign products.
- Learning opportunities though online learning resources and support for your individual development plans.
- Inclusive workspace that fosters diversity and collaboration.
Country-specific details will be shared with you by your recruiter during the interview process.
Discover Align:
At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Discover Align:
At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace diversity and nurture employee well-being?
Applicant Privacy Policy:
Review our Applicant Privacy Policy for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Review our Applicant Privacy Policy for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Our Hiring Process
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