Transforming smiles,
changing lives.
Treatment Process Quality Engineer
As an individual contributor, the TPQ Engineer will be responsible for reviewing and analyzing Key Performance Indicator (KPI) results on a regular basis, playing a key role in designing, implementing, and overseeing quality control processes to ensure the treatment plans consistently meet established standards. This role focuses on gaining insights through data analysis and supporting decision-making processes with accurate information.
The TQP Engineer will define corresponding action plans for identified KPI trends, using metrics to pinpoint improvement areas, focusing the team's attention, and establish effective tracking methods for initiatives.
This professional shall provide ideas and suggestions to improve the overall business, improve customer experience and/or systematically improve the quality of treatment plans. Be able to collaborate with Production, Clinical Hub, Clinical Services and Engineering teams when required.
This position is ideal for a professional with foundational experience in quality engineering who is looking to further develop their expertise and leadership skills.
Role expectations
Role expectations
· Assist higher levels (L6, L7, and L8) in performing non-technical and technical tasks from an internal customer perspective, typically collecting data, analyzing data, tracking/monitoring action plans, or other related tasks.
· Collaborate cross-functionally to ensure data integrity, accuracy, and continuous improvement initiatives are maintained.
· Collect adequate data for analysis.
· Monitor and analyze the corresponding KPI behavior and trends.
· Report any KPI data inconsistency or unexpected behavior to the corresponding stakeholders in a timely manner.
· Generate KPI, manufacturability, and clinical outcome reports.
· Propose and support containment, corrective, and preventive actions.
· Monitor and verify action plans and improvement initiatives.
· Mentor L4.
· Participate in proactive team efforts to achieve departmental and company goals.
· Complete assigned regulatory courses and be proficient in self-paced learnings for continuous education and growth.
What we're looking for
Typically:
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Education: Bachelor’s degree Engineering, Statistics, Data Science, Business Analytics, or a related field.
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Experience & Development:
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2-4 years of direct related experience in data analysis, quality, engineering, continuous improvement, or in similar positions.
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Languages: Professional proficiency in English.
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Soft Skills:
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Documentation and communication skills.
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Attention to details.
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Analytical thinking and problem-solving skills.
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Ability to work both independently and collaboratively.
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Collaborative mindset to work across different teams and functions.
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Ability to interact professionally with other departments and proactively escalate issues to L6 or above.
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Committed to seeking out and implementing best practices.
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Flexible in responding to shifting priorities and business needs.
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Technical Proficiency:
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Solid knowledge of computers and standard office software (Excel, Word, Power Point, Outlook, Teams, etc.).
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Ability to use statistical software, data visualization tools and analytics platforms.
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Root cause analysis & continuous improvement tools & skills.
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Practical experience applying continuous improvement principles and problem-solving methodologies.
- 2-4 years of direct related experience in data analysis, quality, engineering, continuous improvement, or in similar positions.
- Documentation and communication skills.
- Attention to details.
- Analytical thinking and problem-solving skills.
- Ability to work both independently and collaboratively.
- Collaborative mindset to work across different teams and functions.
- Ability to interact professionally with other departments and proactively escalate issues to L6 or above.
- Committed to seeking out and implementing best practices.
- Flexible in responding to shifting priorities and business needs.
- Solid knowledge of computers and standard office software (Excel, Word, Power Point, Outlook, Teams, etc.).
- Ability to use statistical software, data visualization tools and analytics platforms.
- Root cause analysis & continuous improvement tools & skills.
- Practical experience applying continuous improvement principles and problem-solving methodologies.
Desired Qualifications:
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Certifications:
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Intermediate PowerBI
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Intermediate Excel / Data Tools
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Six Sigma Yellow Belt (preferred)
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Data Science
- Intermediate PowerBI
- Intermediate Excel / Data Tools
- Six Sigma Yellow Belt (preferred)
- Data Science
À propos de Align Technology
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Applicant Privacy Policy:
Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Notre processus d'embauche
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