Transforming smiles,
changing lives.

Manager, Product Quality Engineer

About this opportunity 
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Manager, Product Quality Engineer. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The  Manager, Product Quality Engineer will lead our efforts to ensure the highest standards of product quality, emphasizing performance and customer satisfaction over mere regulatory compliance. This role requires a proactive approach to enhancing product excellence, incorporating innovative quality improvement methods, and fostering a culture of continuous improvement within the product development lifecycle. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles.
Dipartimento
Quality
Tipo di impiego
Full Time
Sede
CRI-Costa Rica-Belen
Tipologia posto di lavoro
Hybrid

Key Responsibilities

In this role, you will… 
  • Quality Leadership: Develop and implement quality assurance strategies that align with business objectives and operational requirements. Manage the product quality team to ensure that product standards are met and exceeded.
  • Process Improvement: Continuously assess and refine quality processes, employing modern quality management tools and techniques to enhance product reliability and performance.
  • Cross-Functional Collaboration: Work closely with the product development, manufacturing, and supply chain teams to integrate quality control measures throughout the product lifecycle.
  • Quality Metrics: Define and monitor key performance indicators (KPIs) for product quality. Regularly report on quality outcomes, trends, and improvement opportunities to senior management.
  • Customer Focus: Ensure that customer feedback is integral to quality improvement initiatives. Lead root cause analysis and corrective actions to resolve product issues efficiently.
  • Training and Development: Cultivate a high-performing quality team through targeted training, mentoring, and development activities. Promote a strong quality culture across the organization.
  • Regulatory Awareness: Although not reporting to Regulatory Affairs, maintain an informed understanding of relevant industry regulations to ensure that quality practices align with current standards.

Skills Knowledge & Expertise

In this role, you’ll need … 
Typically:
  • Bachelor’s degree in Quality Management, Business Administration, Engineering, or a related field. A Master’s degree is preferred.
  • Minimum of 7 years’ experience in quality management, with at least 3 years in a leadership role within a product-focused industry.
  • Strong analytical skills and proficiency in quality improvement tools and methodologies (e.g., Six Sigma, Lean Manufacturing).
  • Excellent communication and interpersonal skills, with the ability to lead cross-functional teams and interact effectively with all levels of the organization.
  • Demonstrated ability to drive change and implement innovative quality initiatives in a complex business environment.
  • Proficiency in English.

Informazioni su Align Technology

Your growth and well-being:

At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
  • Health and well-being programs to keep you thriving in both body and mind.
  • Employee discounts on Invisalign products.
  • Learning opportunities though online learning resources and support for your individual development plans.
  • Inclusive workspace that fosters diversity and collaboration.
Country-specific details will be shared with you by your recruiter during the interview process.

Discover Align:

At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace diversity and nurture employee well-being? 
Want to discover more about exocad and Cubicure? Click on their names for additional information.
Applicant Privacy Policy:

Review our Applicant Privacy Policy for additional information.

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. 

Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Couldn’t find what you are looking for?

Talent pool
Dipartimento
Quality
Tipo di impiego
Full Time
Sede
CRI-Costa Rica-Belen
Tipologia posto di lavoro
Hybrid
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