Transforming smiles,
changing lives.

Manager, Product Quality Engineer

About this opportunity 
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Manager, Product Quality Engineer. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The  Manager, Product Quality Engineer will lead our efforts to ensure the highest standards of product quality, emphasizing performance and customer satisfaction over mere regulatory compliance. This role requires a proactive approach to enhancing product excellence, incorporating innovative quality improvement methods, and fostering a culture of continuous improvement within the product development lifecycle. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles.
Département
Quality
Type d'emploi
Temps plein
Emplacement
CRI-Costa Rica-Belen
Type de lieu de travail
Sur place

Key Responsibilities

In this role, you will… 
  • Quality Leadership: Develop and implement quality assurance strategies that align with business objectives and operational requirements. Manage the product quality team to ensure that product standards are met and exceeded.
  • Process Improvement: Continuously assess and refine quality processes, employing modern quality management tools and techniques to enhance product reliability and performance.
  • Cross-Functional Collaboration: Work closely with the product development, manufacturing, and supply chain teams to integrate quality control measures throughout the product lifecycle.
  • Quality Metrics: Define and monitor key performance indicators (KPIs) for product quality. Regularly report on quality outcomes, trends, and improvement opportunities to senior management.
  • Customer Focus: Ensure that customer feedback is integral to quality improvement initiatives. Lead root cause analysis and corrective actions to resolve product issues efficiently.
  • Training and Development: Cultivate a high-performing quality team through targeted training, mentoring, and development activities. Promote a strong quality culture across the organization.
  • Regulatory Awareness: Although not reporting to Regulatory Affairs, maintain an informed understanding of relevant industry regulations to ensure that quality practices align with current standards.

Skills Knowledge & Expertise

In this role, you’ll need … 
Typically:
  • Bachelor’s degree in Quality Management, Business Administration, Engineering, or a related field. A Master’s degree is preferred.
  • Minimum of 7 years’ experience in quality management, with at least 3 years in a leadership role within a product-focused industry.
  • Strong analytical skills and proficiency in quality improvement tools and methodologies (e.g., Six Sigma, Lean Manufacturing).
  • Excellent communication and interpersonal skills, with the ability to lead cross-functional teams and interact effectively with all levels of the organization.
  • Demonstrated ability to drive change and implement innovative quality initiatives in a complex business environment.
  • Proficiency in English.

À propos de Align Technology

Your growth and well-being:

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
  • Health and well-being programs to keep you thriving in both body and mind.
  • Employee-exclusive discounts on Invisalign products.
  • Learning opportunities through online learning resources and support for your individual development plans.
  • Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process. 

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. 

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.
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Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Couldn’t find what you are looking for?

Talent pool
Département
Quality
Type d'emploi
Temps plein
Emplacement
CRI-Costa Rica-Belen
Type de lieu de travail
Sur place
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