Transforming smiles,
changing lives.
Treatment Quality Management Internship
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign®, is looking for a TQM (Treatment Quality Management) Internship in our Belén, Heredia Costa Rica office. This internship offers a unique opportunity for hands-on experience in strategic quality management initiatives within the manufacturing and operations environment.
The intern will play a key role in supporting the design, documentation, and implementation of methodologies that will guide a new TQM role within the organization. This includes collaborating with cross-functional teams to develop standardized processes, performance monitoring tools, and improvement plans aligned with stakeholders’ expectations.
Key Responsibilities
In this internship, you will…
- Process Design & Documentation: Develop and document methodologies and standardized work processes aligned with the responsibilities of the new TQM role.
- Performance Monitoring: Define daily routines for monitoring key performance indicators (KPIs), including standard work, daily reviews, and early warning systems to detect process deviations.
- Data Analysis: Support the analysis of data related to manufacturability, clinical outcomes, and quality indicators, and generate reports for various departments.
- Continuous Improvement: Propose and assist in the implementation of continuous improvement initiatives and predictive tools within the TQM function.
- Exception Management: Define response protocols for deviations from targets, including the communication plan and follow-up with stakeholders.
- Action Planning: Collaborate in defining, implementing, and tracking corrective and preventive action plans when quality indicators do not meet targets.
- Cross-functional Collaboration: Work closely with internal departments to ensure effective implementation and alignment of TQM practices.
Skills, Knowledge & Expertise
In this internship, you’ll need…
Typically:
- Advanced college student or recent graduate in Industrial Engineering at an accredited university.
- Strong analytical mindset and attention to detail.
- Interest or experience in quality systems, continuous improvement, or manufacturing processes is preferred.
- Knowledge and understanding of Key Performance Indicators (KPIs).
- Bilingual proficiency in English and Spanish, with strong written and verbal communication skills in both languages.
- Schedule availability to allocate +24 hours a week on the internship project.
- Note: Internship can only be performed face-to-face (no Work from Home enabled for interns).
About Align Technology
Your growth and well-being:
At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee discounts on Invisalign products.
- Learning opportunities though online learning resources and support for your individual development plans.
- Inclusive workspace that fosters diversity and collaboration.
Country-specific details will be shared with you by your recruiter during the interview process.
Discover Align:
At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Discover Align:
At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace diversity and nurture employee well-being?
Applicant Privacy Policy:
Review our Applicant Privacy Policy for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Review our Applicant Privacy Policy for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Our Hiring Process
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