Transforming smiles,
changing lives.
Sales Operations, Sr Manager
The Sales Operations, Sr Manager , will be responsible for developing and maintaining all incentive-based compensation systems/tools, optimizing work processes and providing insights and recommendations for sales teams. The candidate will work cross-functionally with various departments to create solutions by gathering data and insights to ultimately drive best-in-class experience and productivity to meet and exceed company/department goals. The candidate will utilize industry benchmarks to deliver tracking and traceability of processes and solutions utilizing technology platforms delivered by Sales Operations.
Role expectations
- Develop, improve and maintain operational management systems, processes and best practices
- Ensure current tools and processes are designed to generate sales effectiveness, remove roadblocks, and drive efficiencies in the field.
- Enable two-way communication to stakeholders by leveraging and utilizing industry best practices, data, and insights.
- Collaborate with cross-functional partners to support quotas and accrual runs.
- Collaborate with sales leadership and internal stakeholders to define skill gaps, desired outcomes, and success criteria.
- Develop financial models and evaluate ROI on key programs/initiatives while maintaining an unbiased view to help drive adoption and utilization of Align Products and Services.
- Research and determine business needs on current systems and products related to compensation.
- Act as the primary contact between scrum teams, product development departments and stakeholders to ensure the products meet specific objectives for relevant systems.
- Provide insights on incentive trends, behavior and state of the business including recommendations for change.
- Ensure system readiness for all incentive related tasks
What we're looking for
- Bachelor’s Degree or equivalent
- 10+ years sales operations, strong analytics experience, and detail oriented.
- Proficient in programming and analytical skills: Salesforce, SQL, PowerBI, and Sales Performance Management tools
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Outstanding organizational skills
- Strong personal and professional judgment
- Adaptability to respond quickly to shifting priorities and adjust initiatives and priorities
- Comfortable with legal and regulatory processes to ensure company compliance
- Working knowledge of product development architecture
- Proficiency in the use of analytic tools and strong analytical thinking
- Excellent knowledge of user-centered design principles.
- Excellent oral and written communication, including presentation skills
- Ability to work with large teams and a variety of people, including users, product development team members and management team members
- Problem-solving skills
- Ability to travel 10% of the time
Pay Transparency
If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.
About Align Technology
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Applicant Privacy Policy:
Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Our Hiring Process
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