Transforming smiles,
changing lives.
Expert Systems Analyst, SAP Order to Ship
Role expectations
- Provide enterprise support for production issues related to Sales Order Processing / Pricing / Contracts / Logistics / Delivery Management, Carrier integration/ Subscriptions/ Global Trade services
- Document Root cause analysis for the severity incidents
- Support month end, quarter end and year end closing activities
- Work with cross functional teams across IT/business to provide production support
- Support scheduled system maintenance activities for shutdows/upgrades etc
- Support system walkthroughs and review controls needed for Internal/External audit needs
- Coordinate with other stakeholders such as business, data, and IT architects to align platform architectures and capabilities according to agreed goals
- Make sure that technical debt receives sufficient priority relative to functional requirements, to ensure effectiveness of the end-to-end process.
- Work with the Business Owners / Users or other Functional Team members or IT Team members to analyze, design, configure, test, and implement solutions to meet business requirements in CI/CD pipeline and provide post deployment hyper care support
- Act as the liaison between the technical team members and the end users for bug triage, prioritization of CI/CD items
- Documentation of Solutions, configuration, functional unit testing, cutover and program modifications according to internal standards and audit/control needs
- Research new technologies and functionality for making recommendations
- Provides day to day support to End Users and perform system monitoring
What we're looking for
- Education: Bachelor’s degree in engineering or equivalent education
- Experience: 12+ years in SAP ECC, Sales & Distribution
- SAP Order to Cash
- Experience working in a global support environment and handling severities
- Enterprise Logistics and delivery management involving bolt-on applications on SAP
- Enterprise Integration with carriers like UPS, DHL, FedEx etc
- Good understanding of Master Data management in SAP Order to Cash (customer, Material, output, pricing conditions)
- Strong integration skills between SAP and non-SAP applications
- Experience working with SAP output Management, Pricing, credit management, Batch jobs
- Communication: Excellent presentation and communication skills.
- Teamwork: Ability to work both independently and collaboratively.
Complementary skills
Pay Transparency
À propos de Align Technology
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Notre processus d'embauche
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