Transforming smiles,
changing lives.
Sr. Clinical Liaison Specialist
- Support the clinical team in achieving monthly, quarterly, and annual clinical plans and clinical targets.
- Responsible for working with customers on basic clinical inquiries eg case assessment, recording taking, clincheck review, troubleshooting problems and aligner issues.
- Provide continuous support with assigned accounts through phone calls, online booking tools, and field visits.
- Conducted clinical training, introduction sessions, clinical check review sessions, troubleshooting, etc.
- Provide clinical training to new staff
- Provide all appropriate reporting to Thailand Clinical Support Manager and South Asia Associate Director, Clinical Support including feedback from customers on a weekly and monthly report
- Work closely with co-colleagues to develop a high-performance team
- Other projects assigned by the company
- Bachelor’s degree in dental, medical, or pharmacy. Dentist, dental technician and dental hygienist are preferable.
- At least 5 years of working experience
- Good technical knowledge and experience in dental
- Proficient in English
- Effective communication and presentation skill
- Working 5 days a week ( Mon-Fri or Tue-Sat).
Key Responsibilities
- Support the clinical team in achieving monthly, quarterly, and annual clinical plans and clinical targets.
- Responsible for working with customers on basic clinical inquiries eg case assessment, recording taking, clincheck review, troubleshooting problems and aligner issues.
- Provide continuous support with assigned accounts through phone calls, online booking tools, and field visits.
- Conducted clinical training, introduction sessions, clinical check review sessions, troubleshooting, etc.
- Provide clinical training to new staff
- Provide all appropriate reporting to Thailand Clinical Support Manager and South Asia Associate Director, Clinical Support including feedback from customers on a weekly and monthly report
- Work closely with co-colleagues to develop a high-performance team
- Other projects assigned by the company
Skills, Knowledge & Expertise
- Bachelor’s degree in dental, medical, or pharmacy. Dentist, dental technician and dental hygienist are preferable.
- At least 5 years of working experience
- Good technical knowledge and experience in dental
- Proficient in English
- Effective communication and presentation skill
- Working 5 days a week ( Mon-Fri or Tue-Sat).
À propos de Align Technology
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Notre processus d'embauche
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