Transforming smiles,
changing lives.
Clinical Orthodontic Integration Specialist - Dallas/Fort Worth
As an Integration Specialist, you will drive implementation, integration and acceleration of Align’s digital platform in targeted Orthodontic accounts via in-office engagements. You will apply clinical expertise and comprehensive knowledge of orthodontic practice workflows to accelerate practice growth and improve efficiencies. Primary areas of focus will be:
- Integration and maximization of the iTero suite of systems and applications
- Implementation of clinical and treatment planning workflows for Align products and services
- Acceleration of the Align Doctor Subscription Program within select offices
You will build and leverage influential relationships with doctors and staff, providing customized practice insights and enablement strategies. You will perform thorough customer “current state” assessments and create prioritized account-level goals and defined work paths to optimize integration and acceleration of Align’s digital orthodontic solutions.
Desired skills sets include, but are not limited to, strong needs-based discovery, clinical and business knowledge of orthodontic practices, proficiency in establishing training plans, effective communication skills to inspire and motivate account personnel and high accountability to mutually-agreed to goals and expectations. In this role, you will augment and support the efforts of Align Orthodontic Territory Managers to enable and improve the digital adoption experience for key partnership accounts.
Role expectations
- Guide Ortho customers through optimization of iTero workflow and increase utilization of patient education and conversion applications
- Develop personalized plans for each customer based on their practice goals, identifying key performance indicators (KPIs), and tracking progress towards achieving desired outcomes.
- Assist in integrating new product launches into office workflow.
- Provide technical assistance on software usage, troubleshooting issues and guiding customers through any complexities they may encounter.
- Foster positive relationships with entire practice teams within targeted practices. Build relationships with partners, utilizing a consultative and collaborative approach with the common goal inspiring our customers to modernize and grow their business.
- Deliver Clinical Training and presentations to a variety of customer types as well as internal audiences, to maximize implementation, utilization and integration of products, assisting them in implementing digital technology and refining office processes.
- Leverage all resources and successfully manage the integration of the iTero scanner and Invisalign processes and procedures with both Doctors and Staff of targeted accounts.
- Strategically work with sales and commercial support functions to prioritize opportunities.
- Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices.
- Stay active and engaged with orthodontic industry and related organizations to stay abreast of trends and changes in ortho practice that impact our business or customers.
- Utilize data/analytics to help customer’s drive decision making
- Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of Align /iTero solutions.
What we're looking for
- Bachelor’s degree or equivalent experience Clinical degree in dentistry (RDA, RDH, EF, CDA, etc.) and/or ortho office management experience preferred
- 4+ years of relevant work experience, preferably in a related health industry (i.e. dental, orthodontic, practice etc.) Strong interpersonal skills, adept at building and maintaining relationships with both internal and external customers. Ability to adapt to changing circumstances.
- Organization skills, including time management, multi-tasking and attention to detail.
- Communication and presentation skills, both written and verbal.
- High customer-service standard
- Troubleshooting ability, including research and reasoning and problem-solving skills.
- Valid Driver’s license
Work Schedule / Hours:
- Standard 40-hour work week
- 40% travel
- Some nights and weekends required based on in-market events
Pay Transparency
If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically.
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.
Acerca de Align Technology
Tu crecimiento y bienestar:
En Align, cada sonrisa importa. Estamos comprometidos a apoyar tu salud, satisfacción y desarrollo profesional a través de herramientas e iniciativas diseñadas para ayudarte a prosperar. Aunque los beneficios pueden variar según la ubicación, puedes esperar lo siguiente dondequiera que te unas a nosotros:
- Programas de salud y bienestar para mantenerte prosperando tanto en cuerpo como en mente.
- Descuentos para empleados en productos Invisalign.
- Oportunidades de aprendizaje a través de recursos de aprendizaje en línea y apoyo para tus planes de desarrollo individual.
- Un espacio de trabajo inclusivo que fomenta la diversidad y la colaboración.
- Los detalles específicos del país te serán compartidos por tu reclutador durante el proceso de selección.
Descubre Align:
En Align Technology, somos una comunidad global de innovadores y jugadores de equipo inteligentes, unidos por nuestra creencia en el poder de una sonrisa. Nuestro dinámico equipo de empleados excepcionales está dedicado a transformar la industria y crear resultados extraordinarios todos los días.
Fomentamos una cultura donde pensar de manera diferente y buscar nuevas experiencias no solo se alienta, sino que se celebra. Con la Mentalidad Align, nos empoderamos mutuamente, asegurando que cada voz sea escuchada y valorada en un entorno inclusivo que inspira creatividad y colaboración.
Como parte de nuestro compromiso con la innovación, Align Technology incluye a exocad y Cubicure, empresas que mejoran nuestras ofertas y amplían nuestro impacto en la transformación de la industria.
¿Deseas aprender cómo abrazamos la diversidad y fomentamos el bienestar de los empleados? ¡Explora la cultura de Align aquí! ¿Quieres descubrir más sobre exocad y Cubicure? Haz clic en sus nombres para obtener información adicional.
Políticas de Privacidad del Aplicante:
Revisa nuestras Políticas de Privacidad del Aplicante para obtener información adicional.
Declaración Global de Diversidad:
En Align, creemos en el poder de una sonrisa, y sabemos que cada sonrisa es tan única como nuestros empleados. A medida que crecemos, estamos comprometidos a construir una fuerza laboral rica en diversos antecedentes culturales y experiencias de vida, fomentando una cultura de mente abierta y compasión. Vivimos nuestros valores de empresa promoviendo personas saludables y comunidades saludables, todo con la intención de cambiar millones de vidas, una sonrisa única a la vez.
Declaración de Igualdad de Oportunidades:
Align Technology es un empleador que ofrece igualdad de oportunidades. Estamos comprometidos a proporcionar igualdad de oportunidades de empleo en todas nuestras prácticas, sin distinción de raza, color, religión, sexo, origen nacional, ascendencia, estado civil, condición de veterano protegido, edad, discapacidad, orientación sexual, identidad o expresión de género, o cualquier otra categoría protegida por la ley. Los aplicantes deben estar legalmente autorizados para trabajar en el país para el cual están aplicando, y la elegibilidad para el empleo será verificada como condición de contratación.
Nuestro proceso de contratación
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