Transforming smiles,
changing lives.
Supervisor, Treatment Planning
About this opportunity
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a Supervisor of Production. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The Supervisor of Production should be responsible for overseeing product and/or service operations functions for a company site(s). Lead site efforts to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources. Direct operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets. Select, develop and evaluate personnel to ensure the efficient operation of the function. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles.
Key Responsibilities
In this role, you will…
- Lead and Manage area of responsibility with excellence.
- Be accountable of the operational performance of the RTTs assigned including KPIs.
- Enable communication with the Sales RM and/or TM/ Clinical Specialist in their region of responsibility to ensure that we are addressing the Customers’ needs, as applicable.
- Adequate staffing for the region.
- Ensure adequate balance of the RTT assigned & escalate issue to Production Manager (his/her supervisor).
- Communicate challenges that can affect the performance of the Region, upstream and downstream in a timely manner.
- Be advanced in the ability to perform the job.
- Implement and champion continuous process improvement methodologies and techniques.
- Improve area of responsibility.
- Lead the RTT, provide constant communication (1:1), feedback, living and passing the Align Culture to all the members in the RTT.
- Manage difficult situations in the RTT.
- Support his/her direct reports in their performance improvement and provide frequent performance reviews.
- Collaborate in the development plan of the direct reports.
- Drive frequent meetings with their direct reports with the main purpose of improving communication and identifying gaps in the performance of the team.
- Support corporate initiatives
- Propose ideas for procedures and processes, to promote improved service and customer satisfaction, and overall department improvements.
- Facilitate the learning curve of the new hires.
- Comply with all safety policies and regulatory requirements, practices and procedures. Report all unsafe activities to supervisor.
- Perform other duties as assigned.
Skills, Knowledge and Expertise
In this role, you’ll need …
Typically:
- Bachelor’s degree from a four-year college or university.
- Less than one year of directly related experience.
- Proficiency in English.
- High potential to learn, adapt and manage the company tools to track and improve his own performance as well as the team performance under responsibility.
Informazioni su Align Technology
Your growth and well-being:
At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee discounts on Invisalign products.
- Learning opportunities though online learning resources and support for your individual development plans.
- Inclusive workspace that fosters diversity and collaboration.
Country-specific details will be shared with you by your recruiter during the interview process.
Discover Align:
At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Discover Align:
At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace diversity and nurture employee well-being?
Applicant Privacy Policies:
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Il nostro processo di assunzione
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