Transforming smiles,
changing lives.
Clinical Orthodontic Integration Specialist - DC
- Integration and maximization of the iTero suite of systems and applications
- Implementation of clinical and treatment planning workflows for Align products and services
- Acceleration of the Align Doctor Subscription Program within select offices
Role expectations
- Guide Ortho customers through optimization of iTero workflow and increase utilization of patient education and conversion applications
- Develop personalized plans for each customer based on their practice goals, identifying key performance indicators (KPIs), and tracking progress towards achieving desired outcomes.
- Assist in integrating new product launches into office workflow.
- Provide technical assistance on software usage, troubleshooting issues and guiding customers through any complexities they may encounter.
- Foster positive relationships with entire practice teams within targeted practices. Build relationships with partners, utilizing a consultative and collaborative approach with the common goal inspiring our customers to modernize and grow their business.
- Deliver Clinical Training and presentations to a variety of customer types as well as internal audiences, to maximize implementation, utilization and integration of products, assisting them in implementing digital technology and refining office processes.
- Leverage all resources and successfully manage the integration of the iTero scanner and Invisalign processes and procedures with both Doctors and Staff of targeted accounts.
- Strategically work with sales and commercial support functions to prioritize opportunities.
- Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices.
- Stay active and engaged with orthodontic industry and related organizations to stay abreast of trends and changes in ortho practice that impact our business or customers.
- Utilize data/analytics to help customer’s drive decision making
- Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of Align /iTero solutions.
What we're looking for
- Bachelor’s degree or equivalent experience Clinical degree in dentistry (RDA, RDH, EF, CDA, etc.) and/or ortho office management experience preferred
- 4+ years of relevant work experience, preferably in a related health industry (i.e. dental, orthodontic, practice etc.) Strong interpersonal skills, adept at building and maintaining relationships with both internal and external customers. Ability to adapt to changing circumstances.
- Organization skills, including time management, multi-tasking and attention to detail.
- Communication and presentation skills, both written and verbal.
- High customer-service standard
- Troubleshooting ability, including research and reasoning and problem-solving skills.
- Valid Driver’s license
- Standard 40-hour work week
- 40% travel
- Some nights and weekends required based on in-market events
Pay Transparency
À propos de Align Technology
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Notre processus d'embauche
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