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TFM Coordinator/ Office Administrator

Shift Description

Job ID P140139

The TFM Coordinator/Office Administrator role is a Permanent full time position. Reporting directly to the Sales Operations Manager. As the TFM Coordinator, you will be the key contact person and source of knowledge and expertise in relation to TFM. You will provide efficient and effective support to advise, influence and shape the implementation of the TFM methodology. As the Office Administrator, you will be responsible for ensuring the smooth and efficient day-to-day running of the Sydney.


TFM Coordinator

  • Communicator of TFM rationale, characteristics and merits of TFM
  • Effectively communicate cross-functionally to provide guidance, support and motivation for the implementation and execution of TFM Processes and policies
  • Active member of the ANZ TFM leadership team in order to review processes and polices, find solutions and generate ideas for improvement
  • Participate in TFM meetings including bi-weekly cluster huddles to facilitate best practice sharing
  • Work collaboratively with Clinical, Customer Support and Marketing teams to plan and deliver online education events
  • Event management for GlobalMeet online events, including creating TFM events calendar,  doctor invitations, registrations and confirmation emails
  • Generate and send CPD certificate to eligible doctors
  • Assist the Sales Operations Manager to monitor and report on the progress of TFM targets

Office Administrator

  • General day-to-day management of the Sydney head office
  • Liaise with external stakeholders to ensure the efficient and smooth operating of the office. Including suppliers, cleaners and building management
  • Work collaboratively with staff from other Align offices to organise accommodation, and transfers for visiting management
  • Organise and schedule quarterly office meetings including catering


Minimum 2 years office administration experience.

Previous experience in medical device sales highly desirable.


  • Excellent written and verbal communication skills
  • Ability to communicate effectively across all levels within the organisation
  • Efficient and accurate data entry
  • Excellent attention to detail
  • Proficient in Microsoft Office software
  • Able to learn new software applications quickly
  • Ability to adapt to a rapidly changing environment
  • Strong judgement and problem solving skills
  • Able to perform in a dynamic team environment
  • Independent and able to work autonomously
  • A pleasant personality with good interpersonal skills
  • Knowledge in Salesforce and/or SAP is an advantage

Work in Sydney

Check out where you could be working if you apply.

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