Transforming smiles,
changing lives.
Performance Effectiveness Manager, APAC
About this opportunity
The Performance Effectiveness Manager is responsible for optimizing business and sales performance by developing, implementing, and refining performance measurement frameworks. This role involves analyzing key metrics, driving continuous improvement initiatives, and collaborating with cross-functional teams to enhance productivity, effectiveness, and overall business outcomes.
Align Technology’s market opportunity and value proposition are strong, and we are continuing to execute our strategies to increase adoption and utilization of our products and services worldwide.
Role expectations
In this role, you will…
As a Business Effectiveness Manager, you will
1. Performance Measurement & Optimization
- Develop and implement performance metrics, KPIs, and dashboards to track business and sales effectiveness.
- Analyze productivity, revenue, and operational efficiency data to identify trends and areas for improvement.
- Conduct benchmarking to enhance performance strategies.
2. Process Improvement & Strategy
- Identify bottlenecks and inefficiencies in business operations and propose data-driven solutions.
- Work closely with sales, finance, and local sales effectiveness teams to enhance effectiveness and productivity.
- Lead continuous improvement projects to optimize workflows and maximize efficiency.
- Communicate to markets about the opportunities and gaps and improvements
3. Sales & Incentive Effectiveness
- Evaluate and refine incentive programs to align with business goals, achievements and motivate sales teams.
- Develop "What-If" scenario models for sales teams to forecast potential earnings and target achievements.
- Ensure transparency and visibility in sales performance data and payout calculations.
4. AI & Digital Transformation Initiatives
- Leverage AI, automation, and analytics tools to enhance performance tracking and reporting.
- Partner with global AI teams to implement AI-driven recommendations for performance improvement.
- Contribute to machine learning developments and insights-driven decision-making.
- Support the digitalization of performance management systems
What we're looking for
In this role, you’ll need …
Qualifications & Competencies
- Bachelor’s degree in business, computer science, related field, or equivalent experience required.
- Experience: 8+ years in performance management, sales effectiveness or business operations.
- Analytical Competencies: Strong ability to analyze KPIs, sales data and performance trends.
- Technical Proficiency: Experience with CRM systems (eg. Salesforce.com), analytical tools, PWBI, and AI-driven platforms.
- Communication: Strong ability to present insights and recommendations to stakeholders at all levels.
- Collaboration: Experience working with cross-functional teams (sales, finance, sales effectiveness, local teams)
- Languages: Excellent command of spoken and written English and business Mandarin is preferred.
- Continuous Improvement Mindset: Ability to adapt to changing environments with an entrepreneurial outlook, ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
À propos de Align Technology
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
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Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Review our Applicant Privacy Policy for additional information.
Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
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